Tru By Hilton Panama City Beach

Decent water pressure for 3 rd floor Hot water took a bit longer to warm up sometimes. Adequate parking Cleanliness 8/10 pink fungus in bathroom Ac works well 98% of the time. Sometimes it would be warmer than usual for the setting. Shampoo and conditioner etc make hair soft and smelt great. The nightly rate was affordable Small refrigerator but kept drinks very cold. Hotel coffee was delicious Scrambled eggs were delicious Bacon was good. Sausage was good. Ketchup and hot sauce was available. Fresh bananas and apples were available. Apple juice was good.

I like the building and the Hispanic guy at the front desk he was very nice to me and my wife. But what I didn’t like was how the cleaning staff at the building came into our room after we left and stole our Netflix account instead of logging out like every other hotel will do. They logged into our Netflix account, changed all the account and placed passwords on all the account so we couldn’t access it which is really weird??? We fighting with Netflix to prove that it’s us and I took screen shots of everything. They even change the name on the account to a dumb name called “Memi” so Memi stole our account and used it for her own personal use and wouldn’t let us log into Netflix until we called and complained and proved it was us….

There were plenty of options for breakfast, and I love their automated pancake machine and the yogurt dispenser. I like all the different seating options too scattered around the lobby, whether you want a traditional table and chair or a comfy couch.

Staff and gym were great! Stacey was sweet and very friendly. Hotel was very clean and the breakfast was just enough. I like that you have selections for purchased at the front desk for emergency or late night snack.

The breakfast was decent and offered a lot of options but the pancake machine wasn't very user friendly. The staff was wonderful and attentive. I really enjoyed all the ladies at the front desk. Sonya thanks again for giving me the details on that egg chair! Also, we really enjoyed the heated pool, the card games, and the pool table.